Terms and Conditions for RuxaExtCity Shop

Effective Date: January 3, 2025

Welcome to RuxaExtCity, your destination for high-quality women’s fashion! Please carefully read the following Terms and Conditions (the “Agreement”) before using our website ruxaextcity.com or making any purchase. By accessing or using our website, you agree to comply with and be bound by the terms outlined below.

These Terms and Conditions govern your access to and use of the RuxaExtCity website, including all products, services, and content provided by us. If you do not agree to these terms, you should not use our website or place an order.

1. Acceptance of Terms

By browsing or purchasing products from RuxaExtCity, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you are under the age of 18, you must obtain the consent of a parent or guardian before using this website or making a purchase.

RuxaExtCity reserves the right to update or change these terms at any time without prior notice. It is your responsibility to review this page regularly for updates. Continued use of our site after any changes signifies your acceptance of the revised terms.

2. Account Registration and Use

To make purchases or access certain services, you may need to create an account with us. You agree to provide accurate and current information during registration and to update it when necessary.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Account Termination: RuxaExtCity reserves the right to suspend or terminate your account at our discretion if you violate any of these terms or engage in fraudulent or illegal activities.

3. Products and Availability

  • Product Descriptions: We strive to provide accurate and detailed product descriptions, including sizes, colors, materials, and pricing. However, we do not warrant that product descriptions or other content are always complete, accurate, or error-free. If a product is listed incorrectly or is no longer available, we reserve the right to refuse or cancel orders.

  • Availability: While we make every effort to ensure our products are available, RuxaExtCity cannot guarantee that items will always be in stock. If an item is unavailable, we will notify you and offer a full refund or the option to select another item.

4. Pricing and Payment

  • Pricing: All prices are listed in USD (United States Dollars) unless otherwise specified. Prices may change without notice, but the price at the time of your order will be honored.

  • Taxes and Duties: Sales tax will be added to orders based on the shipping address. International customers may be subject to import taxes, duties, and customs fees which are the responsibility of the customer.

  • Payment Methods: We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment methods available at checkout.

By submitting an order, you authorize RuxaExtCity to charge your selected payment method for the total amount, including taxes, shipping fees, and applicable discounts.

  • Payment Security: We use encryption technology to protect your payment information during the transaction process.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options based on your location. Shipping fees will be calculated at checkout.

  • Shipping Times: Orders are generally processed within 1-2 business days. Delivery times vary depending on the shipping method and destination. Please refer to the shipping options during checkout for more details.

  • Shipping Delays: While we strive to meet estimated delivery times, external factors such as customs, weather, or carrier issues may cause delays. RuxaExtCity is not responsible for delays beyond our control.

  • Lost or Damaged Items: In case of lost or damaged packages, please contact us immediately at info@ruxaextcity.com. We will investigate and work with the carrier to resolve the issue.

6. Order Cancellations and Modifications

Once an order is placed and payment is processed, it is typically difficult to modify or cancel the order. If you wish to cancel or modify your order, please contact RuxaExtCity as soon as possible, and we will do our best to assist you before the order is shipped.

If your order is canceled, you will receive a full refund, and we will notify you via email.

7. Returns and Refunds

  • Return Policy: We offer a 30-day return policy for eligible items. Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return. Items must be returned unused and in their original condition with tags and packaging intact.

  • Refunds: Refunds will be processed to the original payment method. Please allow 7-10 business days for the refund to be reflected in your account, depending on your payment provider.

  • Exceptions: Certain products such as final sale items, intimate wear, and customized products are not eligible for returns or refunds. For more information, refer to our Refund and Returns Policy.

8. Intellectual Property

All content on RuxaExtCity including text, images, logos, graphics, and product descriptions, is owned by RuxaExtCity or its licensors. This content is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without prior written permission from RuxaExtCity.

9. Limitation of Liability

To the fullest extent permitted by law, RuxaExtCity is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. We are not responsible for any loss, injury, or damages resulting from the use or inability to use our products.

Our total liability, in any event, is limited to the amount you paid for the product(s) in question.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of Oregon. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Oregon.

In the event of any dispute, you agree to first attempt to resolve the matter through informal negotiations with us. If the dispute cannot be resolved informally, it will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

12. Changes to Terms and Conditions

RuxaExtCity reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review these terms regularly.

By continuing to use our website after any updates or changes, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: